Client Account Executive / Customer Service Officer(Makati City, Philippines) - Company Confidential - National Capital Reg (Philippines)

Responsibilities:
Support the operational activities of existing and potential clientsAttend to all customer questions and inquiries with the highes degree of courtesy and professionalism to resolve customer issuesProvide operational support to Client via telephone or email and other communicatin tools.Handle Client Conversion:

          (1) Converting inactive and incomplete applications to Live Trading Accounts

          (2) Converting Demo Account users to Live Trading Accounts 

          (3) Assist and lead Clients through account opening and processes

          (4) Ensure all Client inquiry and feedback is answered appropriately and promptly

          (5) Ensure all Client problems and act as first call resolution

          (6) Provide first level dispute resolution-escalate and respond to appropriate department

          (7) Adhere to all Compliance requirements in any dealing involving Client data.

          (8) To educate and assist Clients about the Company FINANCIAL website and Trading Platform;trade in FX, Gold and other Financial Products trading functionality, features and benefits.

          (9) Monitor and provide competitor activity and marketing suggestions

         (10)Adhere to all company policies and procedures.

For Customer Service Officer:

Answer customer inquiries completely and accuratelyResolve customer complaints Inform customers about company products and servicesAssist in writing marketing and translating script, FAQs, announcement and notices

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Customer Service Representatives (based in the Philippines) - INTEVALUE SERVICES INC. - Makati City (National Capital Reg, Philippines)

Intevalue Services, Inc. is a fast growing international IT / BPO company, with coverage of the Asia-Pacific Region, that caters to providing services of excellence and innovation to its clients: on-line gaming business.

To cope with its rapid expansion, we intend to invite high calibre candidates to join our company. We offer excellent opportunities for career development, and recognize and reward good performers.

Intevalue Services, Inc. needs highly qualified, experienced, dedicated, and motivated staff with a diverse fusion of operational and technical skills. We offer you the opportunity to join a professional international company, where you will become an active player in the global economy. we intend to invite high calibre candidates to join our company. We offer excellent opportunities for career development, and recognize and reward good performers.

Customer Service Representatives (based in the Philippines)
Makati City (National Capital Reg, Philippines)

Responsibilities:

Requirements:

Interested parties, please send full and updated resume with past and expected salary. Please specify the position on the subject headline. Personal data provided by job applicants will be used strictly only for recruitment purposes. A comprehensive and competitive compensation & benefits package awaits the successful candidates!

You can apply directly thru this medium (via jobstreet).

For more inquiries, please email your concerns or you may also email your CVs and applications to the ff. address: , or you may visit us at: www.intevalue.com

INTEVALUE SERVICES INC.
22 Floor , Yuchenco Tower RCBC Plaza Makati City -.

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