Senior System Application Engineer - PT.Syniverse Technologies Indonesia - Jakarta Raya

Advertised:4-10-12 | Closing Date:3-11-12

PT.Syniverse Technologies Indonesia

Syniverse makes mobile work for more than 900 mobile operators, cable and Internet providers, and enterprises in over 160 countries. With unmatched expertise and more than 20 years simplifying the complexities of roaming, messaging and networking, Syniverse serves as the force at the center of the mobile communications universe, keeping people connected today and forging new connections for tomorrow. Nobody knows mobile like Syniverse. For more information, visit www.syniverse.com, follow Syniverse on Twitter or find Syniverse on Facebook. 

Senior System Application Engineer
Jakarta Raya

Responsibilities:

General Summary:
Analyzes, designs, programs, debugs, and modifies software enhancements and/or new products used in local, networked, or Internet-related computer programs. Completes documentation and procedures for installation and maintenance. May interact with users to define system requirements and/or necessary modifications.

Principal Duties and Responsibilities:

Lead team to complete programming assignmentEnsure the quality and efficiency of programming assignment.Design & implement customer solutions/servicesPerform system integration/acceptance test with customerReview and compile project documentationsAssist team members to troubleshoot technical issuesRefine data and format final productEnsure that testing, version control and operational manual are properly monitored.Review testing procedures and develops modifications and writes operational manualReview new program code using prescribed specifications, as appropriateCollaborate with other teams to create quicker issue resolution to achieve high customer satisfactionAnswer escalation questions and provide consulting service for internal colleagues where appropriateDevelop and maintain an in-depth working knowledge of all products and services offered by the Company.To carry out other appropriate duties as when requested. Requirements:

BS degree in Computer Science, Information Systems or related field or equivalent work experience4-6 years related experience in C++ / JAVA Programming under Unix/Linux environment for telecom or internet services applicationExposure in telecommunication industry an added advantage.Knowledge in SS7/GSM/3G/IP/IVRS is preferableTeamwork, self-starter and able to work under pressure and tight timeline
Required Interpersonal Skills:Exceptional customer service skills and demeanor, along with ability to communicate with both technical and non-technical clients.Excellent analytical, multitasking, and communication skills (both verbal and written), detail orientation and familiarity with testing and troubleshooting techniques.Strong prioritization skills in a fast paced, time sensitive environment.Good interpersonal skillsGood control and follow-up skillsGood decision making skillsProactive ListeningThe ability to excel in a team environment under limited supervision.  Strong team leadershipRequired Project Management Skills:Strong prioritization skills in a fast paced, time sensitive environmentDemonstrated accountability for resolution of issuesAbility to lead small projects with guidanceProject time reportingEstimate/Project risk analysisIdentification of tasks and associated hoursAbility to communicate status updates to project team and management 

We offer excellent career development opportunities to right candidates, interested parties please send detailed CV with salary expectation to join.ap@syniverse.com 

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