Service Representative (English based) - Bank ANZ Indonesia - Jakarta Raya - Pondok Indah

Advertised:21-08-13 | Closing Date:20-09-13

Opportunity to learn and get familiar with the whole aspects of bank's products and processesOpportunity to learn and enhance communication and problem solving skills via direct interaction with customersOpportunity to gain experience by working in a very dynamic and supportive environmentANZ is accelerating the growth of its business in Asia. We realise that our greatest asset is our people. That is why we are creating a unique climate of inspiration, leadership, values and great opportunities that will enable the best in the market to thrive as part of our diverse team
We’re exploring new and better ways to progress the business with energy and enthusiasm. Backed by a proud and established heritage, we’re on a journey creating a super regional bank. Connected by integrity and clarity of strategy, there is a real sense of excitement about the future.Service Representative (English based)
Jakarta Raya - Pondok Indah

Responsibilities:

The role of Call Centre Officer is to provide an exemplary service to foreign / multinational customers. Help customers, direct them to further sources of information, other services of interest and to answer questions, offer general advice and make sure the customer has a positive experience with the bank.Requirements:

Min. Diploma/Bachelor Degree from overseas or local university with minimum GPA of 3.25.Computer literate (Microsoft Office) and very fluent in English (speaking, reading and writing).Experience in serving/dealing with expatriate customers or working in companies where English is the main communication language used.Open to flexible working hours, highly motivated with excellent interpersonal skill.

If you have desire to serve customer, implementing solutions to challenging problems, along with improve customer satisfaction, we have the opportunity you’re looking for!

This is an opportunity to undertake a role offering exceptional opportunities for professional development. The possibilities are endless. It’s a place where the determined can succeed, the willing can grow and together, we can prosper. We connect you to your world of opportunity
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