Customer Services - PT Fluida Integrasi Sistem - Jakarta Raya

Advertised: 10-2-12 | Closing Date: 11-3-12Swagelok Company designs, manufactures, and delivers an expanding range of the highest quality fluid system products and solutions. Through an exclusive network of authorized Swagelok sales and service centers Swagelok Company delivers knowledge, resources, innovations, and value to customers worldwide.It serves at various areas in Indonesia which Branch Offices in Batam, Jakarta, Pekanbaru, Jambi, Palembang, Bojonegoro, Surabaya, Balikpapan & Bontang.To support our strategies, goals and delivery as our commitment to the shareholders, we are currently looking for applicants to fulfil the following position:Customer Services
Jakarta Raya

Responsibilities:
Communicating with customers either by telephone or in person to provide further additional information regarding products or services.Following up with the organization’s clients or customers to ensure that their issues are sufficiently resolved.Preparing reports providing the detailed information regarding personal customer information, unresolved matters, action taken, and any relevant comments or notes.Opening and closing accounts, taking orders, and collecting the required information regarding matters or complaints that require further attention.Maintaining records of all transactions and interactions made with customers.Providing comprehensive data service to the customers, and advising on available organization’s services and products.Ensuring that the information regarding customer requests and complaints is provided accurately and efficiently of services or products, or special orders via mail or phone or to appropriate personnel.Communicating solutions, achievement, and opportunities to the Manager of Customer Service.Performing all duties assigned by the Manager of Customer Service or supervisorRequirements:
Degree from Any discipline preferably from Technical BackgroundFemale min. 25 years oldCustomer OrientedMin. 1 year experienceFluent in English, Familiar with MS OfficeAble to work under pressure & as a teamHard working, mature personality & self-motivated.To apply for this position, please forward your application together with a detailed resume including recent color photograph, and expected salary to harpianto@swagelok.com.sg and rudy@swagelok.com.sg Microsoft Word or Pdf format with a file size of 150kb or less.For registered JobStreet.com users, to apply online or via sms If you are JobStreet Member, "click Apply" button below" Only short-listed candidates will be invited via e-mail/phone for Test and Interview "

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