Head of SAP Delivey - PT Wilmar Consultancy Services - Medan (Sumatera Utara)

Advertised:13-4-12 | Closing Date:13-5-12

Wilmar Consultancy Services (WCS) is a Global business solutions company providing services in three main service categories - IT Products & Solutions, Outsourcing and Human Capital Services.

With more than 600 employees across our offices in Singapore, China, Malaysia and Indonesia, our wide range of products and skill-sets has enabled us to successfully deliver IT projects for more than 160 companies across the globe.

Head of SAP Delivey
Medan (Sumatera Utara)

Responsibilities:
Plan, organize and manage a large team to deliver consulting and system integration (C&SI) services to multiple clients.Plan, organize and manage a large team to deliver operation, support and maintenance (OSM) services to multiple clients.Provide guidance, mentorship and leadership to team leaders and members to build high performance teams.Implement new processes and procedures to significantly improve operational efficiency and effectiveness.Work closely with project implementation teams to ensure smooth transition from implementation phase to operation phase.Ensure compliance to service level agreements.Manage and build client relationships.Actively engage sales team to provide pre-sales support.Actively engage Sales and Marketing team to create sales tactics, startegies, plans & targets for profitManage profits and loses for the delivery organization Requirements: Candidate must possess at least a Bachelor's Degree in Computer Science / Information Technology, or equivalent.Have at least 7 years of experience providing SAP support or implementation services.Have a proven track-record in managing large delivery and operations support team.Good business acumen & judgement.Self-driven, result-oriented with excellent communication skills.Proficient in spoken & written English.Willing to be based in Medan, and travel when requiredQualified candidates are invited to send their updated resume stating qualifications, experience, current and expected salaries, a recent passport-sized photograph and contact numbers to: JobStreet.com users, to apply online
Only short-listed candidates will be invited via e-mail/phone for
Test and Interview "

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