Advertised:9-5-13 | Closing Date:8-6-13PT APVC Indonesia ( Accor Vacation Club )..... Urgently Required ..... Accor Vacation Club is part of the Accor Hospitality Group, the largest and fastest growing hotel management group in the Asia-Pacific Region with more than 4,000 hotels and resorts worldwide (brands include Sofitel, Pullman, MGallery, Grand Mercure, Novotel, Mercure, all seasons, ibis).We currently have a key opening for our:Customer Services Supervisor
Bali - Nusa DuaResponsibilities:
Managing a team of 4 direct reports you will be responsible for the day-to-day operations of our Member Services Department. This involves customer facing responsibilities, direct reporting to senior management, decision making and overall responsibility for the team and accountability for results.With a can do attitude and a hands on approach you will enjoy meeting the daily challenges provided by our high end travel and hospitality hungry customer base. Travel may be required from time to time.Requirements:Strong leadership, analytical, organizational, interpersonal and decision making skills;Service oriented and must have a strong dedication to customer satisfaction; Proactive, with excellent communication skills to encourage teamwork, professionalism and respect;A minimum of 4 (four) years of progressive responsibility in a customer service environment and/or hospitality industry (Front Desk/GRO/GSR);Result oriented with strong personal drive;Able to work hard in high pressure environment and flexible with working hours;Computer literate with an excellent understanding of Microsoft Office applications;Excellent in spoken and written English.If you have what it takes and a proactive nature please send your comprehensive resume, expected salary and recent photograph to:firstname.lastname@example.orgCome and join Accor's fast growing Vacation Club in South East Asia!