Monday, March 18, 2013

HR Recruitment Officer (Contract) - Kana Software Inc. - Jakarta Raya

Advertised:05-03-13 | Closing Date:04-04-13

bannerCiboodle Indonesia is now part of KANAKANA makes every customer experience a good experience. A global leader in customer service solutions delivered on-premise or in the cloud, KANA lets organizations take complete control over customer service interactions, so they can take care of customers, while managing costs andreinforcingbrand. By unifying and maintaining context for customer journeys across agent, web, social and mobile experiences, KANA solutions have reduced handling time, increased resolution rates and improved net promoter score (NPS) at more than 900 enterprises, including half of the Global 100 and more than 250 government agencies. KANA is based in Silicon Valley, California and has offices worldwide.If you are interested in starting a progressive and gratifying career with a company that is charting new territory and going through phenomenal growth then this is the place for you! You will have the opportunity to work hand-in-hand with the world’s best-known brands and industry thought leaders to shape the future of customer experience management while enjoying a flexible, collaborative and a stimulating work environment that will keep you engaged.HR Recruitment Officer (Contract)
Jakarta Raya


The Human Resources Recruiter is responsible for delivering all aspects of recruitment and selection success throughout the organisation playing a critical role in ensuring we are hiring the best possible talent. The role demands an efficient and organised individual with strong interpersonal and communication skills. Support all Jakarta internal and external recruitment and selection campaigns to ensure an organised and comprehensive procedure is used to fill vacancies in line with agreed targets.Assist with recruitment planning meetings with hiring managers to identify their key hiring requirements and conduct follow up meetings to determine the effectiveness of each recruitment campaign.Assist in the development of job descriptions through consultation with the hiring manager.Assist with shortlisting, phone screening, testing, interviewing and selecting candidates.Actively searching for qualified candidate and creatively generates ways to attract good candidates.Support candidate generation and attraction via social media sitesRegularly review KANA’s profile on external recruitment websites ensuring information is up-to-date and accurate.Maintain and update the requisition list.Provide weekly recruitment activity updates to the Resourcing Manager and others as appropriate.Raise purchase orders in relation to recruitment advertising and hiring costs and liaise with Finance for payment of invoices.To work with approved Universities on graduate recruitmentRequirements:

Are educated to a HR Management or Psychological degree level.Good skills in verbal and written communication, in both Bahasa and English;Effective people management skills;Capable to deliver works/results in a working-situation that provides only minimum assistance and minimum supervision;Capable to join the team and hit the ground running and adding value from day oneLocation: This position will be based at our Jakarta office, Indonesia.Duration: This is a temporary roleIf you meet the above-mentioned qualifications, please send your application to: admin-jkt@kana.comKANA is an Equal Opportunity Employer

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